Scrum is the latest “it” methodology for developers.
According to Wikipedia, Scrum “is an
iterative and incremental agile software development method for managing
software projects and product or application development.” It’s a form of project management adapted for
short term, fast flowing and quickly changing projects. I’ve seen its use by technologists across the
board from web designers to video game designers.
Here’s how Scrum works:
Each Scrum team is made up of a product owner (the person responsible
for ensuring that the end product is actually valuable to the business), the
development team (a team with cross-functional skill sets that do the actual
work), and the Scrum Master (the person responsible for herding the cats and
keeping everyone focused, this person also has to manage scope creep and other
distractions). The team has short (15
minute or less) meetings to discuss progress, stumbling blocks and immediate
plans. It gives the Scrum Master an
opportunity to identify what needs to be done outside of the meeting to keep
the project on track. Projects don’t
typically last more than a month before the product is due, so keeping on track
is essential. After it’s all said and done, a post mortem
is done to review what worked, what didn’t and how the team or project can be
improved upon. It’s fast paced, very
collaborative and it can be extremely effective.
Watching one of these groups huddle in their latest scrum
meeting made me wonder, could the process be applied to the legal
department? There are definitely
challenges unique to the legal world – confidentiality and privilege, longer
timelines in some cases, very short ones in other cases, etc. But the fundamentals could be applied. For example, in a small law department each
business unit usually has an attorney or staff member as their primary “legal”
contact. That person would take on the
role of the product owner. The entire
department can work as the development team.
In teams where each lawyer/staff member has a specific area of
responsibility – contracts, IP, litigation – the cross-functional skill set to
advise and assist the product owner.
Imagine the benefit of getting a litigator’s take on that
indemnification clause you’re working on or a trademark paralegal’s input on
that unfair competition lawsuit you’re about to file against the
competitor. Of course, legal types are
talkers, so we’ll need a strong GC to keep it on track. But the information gained in a short 15
minute daily meeting could very well help each team member have a respect for
each other and collaborate in ways that add a tremendous amount of value. It would also give the GC an opportunity to
hear about any external obstacles that are impeding completion of the project
and work to remove them. After that big
negotiation is done or the verdict is read, a post mortem with the team can
help provide some constructive criticism on what can be done better next time
as well as identify the areas that really worked here and should be adapted to
other projects.
You would have to be
careful to keep privileged information out of the meetings, and adapt the
agenda to meet the shorter and longer timelines appropriately. But with very little mucking around with the
methodology, in house lawyers could gain a lot from using Scrum. And really, who doesn’t want to add the title of
Scrum Master to their resume?
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